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Project management systems – PMBOK – part 4



The Project Management Knowledge Areas

Project Quality Management

This process includes all the activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken.

This is divided into subsections titled:

  • Quality Planning
  • Performance Quality Assurance
  • Perform Quality Control

Each of these is covered by three areas, namely: As an example, for the first item, ‘Quality Planning’, these are:

  1. Inputs
  2. Tools and Techniques
  3. Outputs
  1. Inputs
  • Enterprise Environment Factors
  • Organizational Process Assets
  • Project Scope Statement
  • Project Management Plan
  1. Tools and Techniques
  • Cost-Benefit Analysis
  • Benchmarking
  • Design of Experiments
  • Cost of Quality (COQ)
  • Additional Quality Planning Tools
  1. Outputs
  • Quality Management Plan
  • Quality Metrics
  • Quality Checklists
  • Process Improvement Plan
  • Quality Baseline
  • Project Management Plan (updates)

Project Human Resource Management

This includes the processes that organise and manage the project team.

This is divided into subsections titled:

  • Human Resource Planning
  • Acquire Project Team
  • Develop Project Team
  • Manage Project Team

Each of these is covered by three areas, namely: As an example, for the first item, ‘Human Resource Planning’, these are:

  1. Inputs
  2. Tools and Techniques
  3. Outputs
  1. Inputs
  • Enterprise Environment Factors
  • Organizational Process Assets
  • Project Management Plan
  1. Tools and Techniques
  • Organization Charts and Position Descriptions
  • Networking
  • Organizational Theory
  1. Outputs
  • Role and Responsibilities
  • Project Organization Charts
  • Staff Management Plan

Project Communications Management

This process is required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information.

This is divided into subsections titled:

  • Communications Planning
  • Information Distribution
  • Performance Reporting
  • Manage Stakeholders

Each of these is covered by three areas, namely: As an example, for the first item, ‘Communications Planning’, these are:

  1. Inputs
  2. Tools and Techniques
  3. Outputs
  1. Inputs
  • Enterprise Environment Factors
  • Organizational Process Assets
  • Project Scope Statement
  • Project Management Plan
  1. Tools and Techniques
  • Communications Requirements Analysis
  • Communications Technology
  1. Outputs
  • Communications Management Plan

Non - PRINCE2 information