Controlling a stage

• Purpose
• Objective
• Context
• Activities
  • Overview
  • Authorize a Work Package
  • Review Work Package status
  • Receive completed Work Packages
  • Review the stage status
  • Report highlights
  • Capture and examine issues and risks
  • Escalate issues and risks
  • Take corrective action

Key sections

• Introduction
• Business case
• Organization
• Quality
• Plans
• Risk
• Change
• Progress
• Introduction to processes
• Starting up a projectDirecting a project
• Initiating a project
• Controlling a stage
• Managing Product Delivery
• Managing a Stage Boundary
• Closing a Project
• Tailoring PRINCE2 to the project environment
• Directing Projects with PRINCE2

Activities

Take corrective action

Changes and adjustments to the project need to be made in a considered and rational way, even when they appear to be easily manageable and within tolerances.
In taking corrective action, the objective is to select and, within the limits of the stage and project tolerances, implement actions that will resolve deviations from the plan.

Corrective action is triggered during the review of the stage status (see the section covering ‘Review the stage status’) and typically involves dealing with advice and guidance received from the Project Board, and with issues raised by Team Managers.

For more details on planning, see the section covering ‘Plans’.
For more details on issue and change control, see the section covering ‘Change’.

Diagram 1 shows the inputs to, and outputs from, this activity.

© Crown copyright 2005 Reproduced under licence from OGC

Diagram 1

PRINCE2® recommends the following actions:

• Collect any relevant information about the deviation (from the Configuration Item Records, Issue Register, Risk Register, Issue Report, Exception Report, Project Board advice, Daily Log)
• Identify the potential ways of dealing with the deviation and select the most appropriate option
• Trigger corrective action via authorizing a Work Package (see the section covering ‘Authorize a Work Package’)
• Update the Configuration Item Records of the affected products
• Update the Issue Report (if necessary) to show the status of the corrective action
• Update the Issue Register with any changes resulting from the corrective action (or if being handled informally, update the Daily Log with the details and status of the corrective action)
• Update the Risk Register with any changes resulting from the corrective action
• Update the Stage Plan for the current stage

Diagram 2 shows the responsibilities for this activity.

© Crown copyright 2005 Reproduced under licence from OGC

Diagram 2

PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.