It is worthwhile considering particular areas for review at intervals.
Estimating procedures is one.
How good are we at estimating?
Is it based upon personal experience, previous plans?
Should we have carried out a formal risk assessment?
If the elapsed time for a task was considered achievable did we underestimate the experience of the staff or should we have applied more training or more man power?
Do we need to review the training policy?
When looking at training consider how it is going to be carried out:Internal or external
Check the cost and resource impact.Train the trainer or the users directly
What is the consistency of the training, cost and resource implications?What detail is needed?
Is it user based or does it include wider business issues?Timing of the training
When should training be implemented?
What is the recruitment policy like?
It may well be that there is a complete embargo on any form of recruitment.
How long does it take to get new staff?
Who will train them?
How long will it take to get them up to speed?
Did the project have the correct quality control procedures in place and were they adhered to?
Is the culture of the organization favourable to raise and react to issues at the higher level?
Has too tight a deadline been ‘set’ from on high, although all of the project team knew it to be unrealistic?
What is the morale of the staff like and what motivational factors and practices are in place to boost productivity.
All of these points could be considered.